To set up post-dated bill payments, select “Post-Dated Bill Payment” from the Bills menu.You’ll need to know the type of account the payment came from, the exact amount of the payment, the cheque number and payee name.To stop payment on a cheque, select 1 from the main menu, then 5, then 3.Select which account you’d like to review.

To review your bill payment history, select 2 from the Bills menu, then select 1.If you don’t have the reference number handy, the system will give you a list of bills that are eligible for a payment reversal. You’ll be asked to enter the reference number for the bill payment you want to cancel. To make a same-day bill payment reversal, before 9pm ET, select 2 from the Bills menu.Our speech-enabled system will repeat your information back to you for confirmation. You’ll be prompted to say the bill name and account number. To register a bill, select 3 from the Bills menu, then select 1 to add the bill.Enter the amount of the bill using the star key as a decimal. Follow the prompts to pay from your chequing or savings account. To pay a bill, select 1 to choose from a list of your registered bills or enter the last 3 digits of the account number on the bill.To use our speech-enabled bill payment system, say “billing”, then listen to the prompts.To access the Bills menu, select 1, then select 2.Already use Telephone Banking? Enter your card number and 3-digit PIN to begin.First-time caller? Call 1-80 Opens your phone app, enter your CIBC debit card number and we'll help you set up your 3-digit PIN.To stop payment on a cheque, you’ll need to know the type of account the payment came from, payment amount, cheque number and payee name.To reverse a payment, you’ll need your reference number.With the Telephone Banking Automated System you can: When you’re waiting in line at the grocery store or walking between meetings, you can tackle your bills with a simple phone call.

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